The devil is in the details, or so the old saying goes — and that’s particularly true with technology support contracts. Many organizations struggle to manage their support contracts effectively, increasing risk and limiting management’s ability to make informed budgeting and investment decisions.

FusionStorm offers customers a new way of managing support coverage for technology assets purchased through us. Our innovative, web-based service gives you intuitive reports on contract expiration dates, service levels and asset history, separated by manufacturers and month of expiration. You can see at a glance which support contracts are set to expire, so you can take steps to ensure support for critical services regardless of where you acquired them and integrate this information with your internal asset tagging scheme.

This portal gives you secure, centralized visibility from anywhere, making it ideal for budgeting. You have the information you need to determine whether to renew support contracts or invest in new assets, and ensure consistent support levels across business units, applications or projects.

Of course, this service is more than just a portal. It is backed by skilled support contract professionals with top certifications and decades of experience. The FusionStorm team can quickly consolidate and co-terminate support contracts for all technology assets on a single date or a series of quarterly dates, regardless of when you bought them. We also offer competitive pricing for more than 300 product manufacturers covering the entire IT infrastructure, from the data center to the desktop.

 Ongoing maintenance and support is critical for today’s complex IT infrastructure. Yet few organizations have the resources they need to gain maximum value from their support contracts. Call my direct line, 808.357.0702, or e-mail jvarel@fusionstorm.com to discuss.

John Varel

CEO, Founder, Chairman

FusionStorm