Support contracts add another layer of complexity to the enterprise IT environment. FusionStorm’s Support Contract Services Group can help you reduce that complexity and better manage your technology assets that are covered by support contracts, no matter where you bought those assets.
Hundreds of line items may be included within a single support contract, all with different coverage end dates and services levels. FusionStorm will systematically track each contract in a customized portal that enables you to see at a glance which contracts are due to expire and which assets are covered. This helps reduce the risk of key assets going off contract, resulting in unexpected costs. It also provides the ability to align contract end dates if desired, and creates economies of scale when renegotiating renewals.
FusionStorm’s Support Contract Services encompass more than just a reporting system, however. FusionStorm can fully manage your support contracts, ensuring that the portal is up-to-date and providing you with key reports throughout the year. The FusionStorm team can also provide valuable insight to help ensure that the right assets are being covered by the right contract.