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Managed Services

Overview

MS Xpress - Remote Managed Services

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Secure Xpress - Managed Security Services

DBA Xpress - Remote DBA

 

MS Xpress Remote Managed Services

 

Remote Monitoring and Measurable Results from FusionStorm

Your business requires reliable IT systems for every aspect of operation, from back-end applications in finance to customer-facing web sites and portals. Keeping your systems up and running and operating at peak performance, day and night, can be a challenging task, especially with limited IT staff and shrinking budgets.

MS Xpress Remote Managed Services from FusionStorm solves the IT support puzzle with 24x7 remote monitoring, management and problem resolution for your critical systems. We can help you meet this challenge, save you money and deliver measurable results.

Key Benefits

  • Reduce the cost of keeping your IT systems up and running around the clock
  • Flexible service options and escalation rules tailored to your budget and the way you operate
  • Staff of certified experts in IT infrastructure and applications

Dependable

With MS Xpress Remote Managed Services, we monitor your critical systems, networks and applications remotely from our Network Operations Center (NOC), which is staffed 24x7 with experts in systems, networks and applications who have been certified by Sun, Cisco, Microsoft, Oracle and other vendors. We utilize an extensive monitoring and reporting system located in a secure, fault-tolerant, Class-1 data center.

Our web-based Customer Portal gives you the visibility into the health of monitored systems, trouble ticket status and history, custom reporting and more. Moreover, each object we monitor or manage can have a unique, associated escalation rule, so the action taken when a fault occurs can be tailored to meet your exact requirements and budget. Depending on the level of service desired, our NOC staff can fix the problem directly, escalate to your IT staff to resolve, or dispatch a third-party service organization on your behalf. Simple monitoring or extensive, proactive management - it's your choice.

Open and Flexible

MS Xpressis affordable for businesses of all sizes, and because the installation and setup is streamlined, you can be up and running quickly with no disruption to your production systems.

We support many of the major vendors and products. Click on a link below to find out more about a specific FusionStorm managed services solutions, or click here to tell us about your special requirements.

Related Links

 

Click here to download the MS Express Product Brief.

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